A great user experience doesn’t happen by chance—it’s the result of careful evaluation, refinement, and data-driven decisions. A UX audit helps uncover usability issues, friction points, and areas for improvement to create more intuitive, engaging, and accessible experiences.

In this Cryptic Academy article, we break down the step-by-step process of conducting a UX audit, from data collection and heuristic evaluation to usability testing and actionable recommendations.